DIMENSION SHELL JACKET - STEEL

Returns

RETURNS POLICY

CAN I RETURN A SALE ITEM?

Only if the product is deemed faulty, otherwise, we won”t be accepting returns given the product is heavily discounted. Please choose carefully.

PYRA would like you to be happy with the purchases that you make. As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.

All returns must be received within 30 days of the purchase date.
Gift cards can not be returned and are not redeemable for cash.
Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
Once your return has been processed, you will receive a confirmation email from our team.

No returns on Sale items.

Change of Mind – Not in Love

If you have purchased an item and you are not happy with the item (wrong size, wrong colour etc) you may exchange the item or obtain a store credit within 30 days of purchase.

You must provide to us the:

returned goods - with tags attached;
the payment details (refunds can only be paid to the credit card used at purchase).

*Goods that have been worn will not be accepted for change of mind. You must return all goods with original packaging.

When returning goods please ensure;

All items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc.
Hats must be sent back inside another box to ensure the item is not squashed or damaged in transit. Please do not tape or mark the original product box.
Original shipping costs are non-refundable and the cost of return postage must be paid by the customer at the time of returning.
Please note that exchange requests are not held. We suggest placing a new order for the new item to avoid missing out and requesting a refund for the returning item

Shipping

SHIPPING RATES & POLICY

Australia
Free shipping for all orders over $150 in any state in Australia

NZ - $15 for shipping to Nz: Free Shipping for all orders over $200

US- $20 for shipping to USA: Free Shipping for all orders over $250

INTERNATIONAL
$45 for international shipping

*We do not ship to P.O. boxes.
*We do not ship to APO/DPO/FPO addresses. *We do not ship to Russia.

Tracking will be supplied when order is dispatched from our warehouse.

Orders received before 5pm AEST will be delivered the following business day in most cases.

Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.

Please be aware that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. PYRA takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.

4.8

Rated 4.8 out of 5 stars

Based on 170 reviews

170 reviews

Sort

BO
Ben O.
Verified Buyer
Reviewing
CARGO SHELL JACKET- BLACK
I recommend this product
Rated 5 out of 5 stars
2 weeks ago
Cargo shell
Such a great looking item! Love the pocket storage and the boxy fit, had lot of compliments on this
Was this helpful?
P
PYRA
2 weeks ago
Thanks for the awesome review!
KL
Kar l.
Verified Buyer
Reviewing
PADDED PUFFA JACKET - OLIVE
I recommend this product
Rated 4 out of 5 stars
5 months ago
Pyra Quality You Can Feel
This jacket has already become my go-to. Melbourne mornings can be freezing, but it keeps me warm without feeling bulky, and I can still throw a hoodie underneath for extra layering. The colour is sharp and gets compliments every time I wear it. The quality is obvious in the stitching and fabric—you can feel it’s built to last.
What surprised me most was the side vent zip. Such a clever detail for when you’re on the move and start to heat up—makes it versatile for both city wear and outdoor trips. It’s rare to find a jacket that nails both style and function, but this one does. I’m seriously impressed and already eyeing my next Pyra piece.
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P
PYRA
5 months ago
Thanks for the amazing review Kar, stoked to see you loving our Puffer!
B
Blandman
Verified Buyer
Reviewing
NERO SHELL JACKET - WINE
I recommend this product
Rated 5 out of 5 stars
6 months ago
Nero Rocks
Great rain/wind/everything jacket . Functional and rad
Was this helpful?
P
PYRA
6 months ago
Thanks for the epic review!
MC
Mahana C.
Verified Buyer
Reviewing
Pyra 10K Nero Snow Jacket Black/Volt
I recommend this product
Rated 5 out of 5 stars
1 year ago
BMC review
The Pyra 10k Nero she’ll snow jacket is the best snow jacket I’ve ever owned. The light weight and snow specific features are totally amazing. ⭐️⭐️⭐️⭐️⭐️
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MI
Matias I.
Verified Buyer
Reviewing
PYRA Alpine Puffa Jacket Olive Green
I recommend this product
Rated 5 out of 5 stars
1 year ago
Amazing Jacket!
Top Quality! 100% recommended 👌!
Thank you!
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P
PYRA
1 year ago
Thanks for the great review!

MENS SIZE	CHEST (cm)	BOTTOMS WAIST (cm)	JACKETS CHEST (cm)	LENGTH
XS- 28"	78-84	66-71	90-95	Varies
S- 30"	84-92	76-81	95-100	Varies
M- 32"	92-100	81-86	100-105	Varies
L- 34"	100-108	86-91	105-110	Varies
XL- 36"	108-116	91-96	110-115	Varies
2XL -38"	116-124	96-101	115-120	Varies

WOMENS SIZE	BUST	BOTTOMS WAIST	HIPS
WOMENS SIZE	(CM)	(CM)	(CM)
XS (6) AU	79 - 84	62-66	87-92
S (8) 8 AU	84-89	66-70	87-92
M (10) AU	89-94	70-75	98-102
L (12) AU	94-99	75-80	98-102
XL (14) AU	99-101	80-87	107-117